Privacy policy

Last Updated: March 12, 2026

Introduction

Essenza Malta ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website essenza.mt and make purchases from us.

Information We Collect

Personal Information When you place an order, we collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment provider)
  • Order history and preferences

Automatic Information We automatically collect:

  • Browser type and device information
  • IP address and location data
  • Cookies and similar tracking technologies
  • Website usage data and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases
  • Send marketing communications (with your consent)
  • Improve our website and customer service
  • Comply with legal obligations
  • Detect and prevent fraud

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and email service providers who help us operate our business
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, sale, or acquisition

Your Rights

Under the EU General Data Protection Regulation (GDPR) and Malta's Data Protection Act, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Malta Information and Data Protection Commissioner

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Marketing Communications

With your consent, we may send you marketing emails about new products and offers. You can unsubscribe at any time using the link in our emails.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

Essenza Malta
27 Ganni Bonnici Street
Żebbuġ ZBG2507, Malta
Email: info@essenza.mt