Shipping policy

Last Updated: March 12, 2026

Shipping Destinations

We currently ship to:

  • Malta: All localities

Shipping Costs

Malta

  • Orders over €50: FREE shipping
  • Orders under €50: €10

Processing Time

  • Orders are processed within 1-2 business days (Monday-Friday)
  • Orders placed on weekends or public holidays will be processed the next business day
  • You will receive a confirmation email when your order ships with tracking information

Delivery Time

Malta

  • Standard: 1-2 business days

Delivery times are estimates and not guaranteed. Delays may occur due to customs or courier issues beyond our control.

Damaged or Lost Packages

If your package arrives damaged:

  • Take photos of the packaging and product
  • Contact us within 48 hours at info@essenza.com.mt
  • We will arrange a replacement or refund

If your package is lost in transit:

  • Contact us after the expected delivery window
  • We will investigate with the courier and arrange a replacement or refund

Contact Us

For shipping questions:

Essenza Malta
Email: info@essenza.mt
Response time: Within 24 hours

Free shipping

Free delivery on all orders over €50 within Malta

Customer service

Email: info@essenza.mt
We respond within 24 hours

Refer a friend

Share Essenza Malta with friends and get 10% off your next order

Secure payment

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